Build your online trust and credibility by getting more customer reviews where they matter the most. Our easy to use dashboard features customer feedback from all review sites in one place on your website letting you manage your online reputation efficiently.
Features
- ONBOARDING & SUPPORT
- Custom Platform Set-up
- Support via the Integrated Support Center
- Dedicated Reputation Manager available via Email
- Dedicated Reputation Manager available via Phone or Skype
- Online Documentation, Tutorials & Videos
- FEEDBACK COLLECTION, MODERATION & PUBLISHING COMPLIANCE
- Complies with Competition & Market Authorities recommendations
- Complies with Google recommendations on Review Rich Snippets
- AVOID REPUTATION ATTACKS & FAKE REVIEWS
- Advanced Fake Review Detection Algorithm
- All Feedback are screened prior to Publishing
- Only Reviews that comply to TOS get published
- Report a Review Button Available to alert the Moderation Team
- Unique Process for marking Customer Feedback as Verified
- GET MORE & BETTER CUSTOMER INTELLIGENCE
- Feedback Form with Photos, Videos, Custom Survey Questions & Employees Photos
- Intelligent Reviewer Routing and Custom Thank You Emails
- Collect Feedback Anywhere: from the Feedback Form or your Website
- Collect Reviews from your Own Custom Facebook Application
- Review Page and Feedback Form Short URL & QR Code
- Use Your Brand Colors
- Mobile & Tablet Optimized
- Social Login & Social Sharing
- Multi-languages
- Respond to Reviews wherever they are
- Full Customer & Reviewer Profile
- Export Feedbacks, Users Profile & Valuable Customer Data
- BUILD YOUR REPUTATION FASTER
- Customize Feedback Invitations
- Send Feedback Invitations to a Single Customer
- Bulk Import Customers and Auto-create Feedback Invitations
- Send UNLIMITED Feedback Invitations via Email
- Send UNLIMITED Feedback Invitations via SMS
- Send UNLIMITED Feedback Invitation Reminders
- Feedback Invitation Queue and Sent Log
- Automate the Feedback Invitation Process with the API
- Printing Center with 25 Document sizes & Custom Designs
- Download Ready-to-Print files
- MONITOR YOUR BRAND IMAGE EVERYWHERE
- All Reviews in one Easy to use Dashboard
- Monitor over +650 Review sites Worldwide
- New Review Notifications
- DISPLAY YOUR EXCELLENT REPUTATION EVERYWHERE ON THE WEB
- On your Website: Embed the Review Page & one of the many Custom Widgets Available
- On Google Search: Rich Snippets & Knowledge Card
- On Facebook
- On Twitter
- On LinkedIn
- On Google+
- On Pinterest
- Automated Review Broadcasting for More Exposure
- SEO Optimized Review Page
- Rank for Company Name + Reviews in Search Results
- REAL-TIME STATISTICS
- Dashboard with Brand – Company or Locations Statistics
- Review Acquisition Statistics
- Review Page & Feedback Form Statistics
- User Interaction & Virality Statistics
- Social Network Broadcasting Statistics
- Employee Reputation Statistics
- Survey Questions Analysis
- Full Activity Log
- COMPLETE API FOR DEVELOPERS & INTEGRATORS
- API & SDK Kit with Online Tester
- Automate Feedback Invitations (via the API or Zapier)
- Customize How Reviews are Displayed
- Build your Own Widgets
- Embed our Reputation CRM to your Company or Customers CRM
